The services provided by WOW Services Group have the goal of assisting clients to be committed to providing quality vacation experiences that owners and guests expect from exceptional resort communities, thereby ensuring their future profitability.

Inventory Management

Inventory management is critical to the financial health of a developer, vacation ownership association or club. The management is a complex mixture of knowledge and understanding of bulk banking concepts, occupancy and reservation forecasting, usage statistics, etc. A successful inventory management process requires future planning, anticipates the trends and responses, and is proactive in approach. WOW Services Group develops proactive, effective programs and trains inventory managers to maintain excellence in the resulting inventory and yield management.

Vacation Clubs Design and Evaluation

Through a thorough understanding of the timeshare owners needs and behaviors, WOW Services Group designs and implements vacation clubs that are easy to sell and operate, satisfies the vacation needs of the owners for a lifetime, and improves the overall profitability of the organization.

Owner Servicing Assistance and Evaluation

WOW Services Group evaluates and trains your staff to be the best possible servicing arm to support the continued sales and profitability of the organization. We develop and implement programs that rejuvenate the owner base and “take back your owners” to maximize the vacation experience and resultant business.

Owner Referral Program Design and Servicing

One of the greatest lead assets a resort developer has is the owners’ referrals. An effective program offsets the rising cost of marketing by turning the owners into marketing partners. Programs are designed by WOW Services Group to maximize the efficiency of utilizing this untapped resource.

Benefit Programs

Your members and employees are your most valuable resource. Allow us to provide your team with the tools to retain them through a variety of benefits, such as…

  • Special Discounts – Discounts on merchandise, vacations, and photo albums, just to name a few.
  • Lifestyle Benefits – Free Pharmacy Card, identity theft protection, and other optional benefits that can be used everyday

Online Training

Turnkey Training for Resort Employees! – Imagine being able to consistently provide high-quality, effective training for your staff and place some of the best practices and most useful knowledge of the industry at their fingertips. Now you can!

Information Technology Evaluation and Support

The use of information technology only improves situations if the systems are the correct ones for your business. WOW Services Group evaluates the gaps in your systems and processes to ensure our clients have the systems that maximize the utilization of all resources. We can also provide the leadership and governance, on an interim basis, necessary to move your business into the this century.

Website Design and Maintenance

WOW Services Group provides the support for website design based around the needs of the business and owners. Depending on the client’s needs, the website can be simplistic or complex. Our designers ensure that the business is supported not hindered by the website.